Support
Support that stays human.
Orbit is meant to feel calm, not like another system you need help surviving. If you are stuck, you should be able to get moving again with one clear answer and one real person to contact.
One inbox. Human replies.
The support path is intentionally short. Tell us what happened, what device you are using, and what you expected to see.
- Available nowiPhone, iPad, and Android
- Best reportWhat happened, what you expected, and where you got stuck
The help most people need first
Short paths, clear buckets, no help-center labyrinth.
Getting started
Set up Orbit, add your first person, and understand the basic rhythm of circles, drift, and reminders.
- Install Orbit on your device
- Add one real person first
- Build circles before doing anything fancy
Privacy and ownership
Orbit is private by design. The app is local-first, exportable, and intentionally non-extractive.
- No ads or attention harvesting
- Export your data anytime
- Read the full privacy policy
Technical issues
If something feels broken, tell us what happened, what device you are on, and what you expected.
- Bug reports through the form
- Feedback is welcome
- We reply like humans
Circles and drift
Orbit uses circles as a practical shape, not a rulebook. Core, Inner, Near, and Far simply make people easier to see.
Memory and context
Orbit helps you keep the thread: last conversations, birthdays, promises, moments, and gentle next steps.
Exports and account help
Need to export data, move devices, or ask something unusual? Reach out directly and we will help.
Frequently asked
The quick answers before you write in.
Is Orbit just a CRM for friends?
No. Orbit is for real relationships, not pipelines, audiences, or streaks. It is a private tool for staying close.
Is my data private?
Yes. Orbit is local-first, private by design, and built to avoid surveillance-style product patterns.
Can I export my data?
Yes. Export is part of the product philosophy, not a grudging afterthought.
What devices does Orbit support?
Orbit is available for iPhone, iPad, and Android. The launch is quiet and early, so the focus right now is making the core product feel right.
How do reminders work?
They are meant to be gentle, situational nudges, not a task manager that turns friendship into admin.
Is Orbit therapy or a crisis service?
No. Orbit is not therapy, a crisis service, or a substitute for professional support. It is a private relationship companion for remembering people, noticing drift, and following through gently.
Stay close
Need the product context too?
The clearest explanation of Orbit still lives on the homepage: circles, drift, prompts, and the reason the product exists.